Frequently asked questions

Search for a doctor by specialization, select an available slot, and confirm payment. You will receive a booking confirmation instantly.

Yes. Go to My Appointments in your patient dashboard and choose Reschedule. Rescheduling is free up to 2 hours before the slot.

We accept UPI, credit/debit cards, net banking, and Meet Doctor wallet balance.

Cancelled appointments eligible for refund are processed within 5–7 business days to the original payment method.

A smartphone or computer with a stable internet connection, camera, and microphone. Join 5 minutes early from your dashboard.

Rejoin using the same consultation link. If issues persist, our support team will help reschedule at no extra cost.

After consultation, the digital prescription appears in Medical Records. Tap Download PDF anytime.

Yes. Our e-prescriptions include doctor registration details and e-signature and are accepted at partner pharmacies.